Choose and label your boxes
Use sturdy moving cartons. Put heavier items, such as books, in smaller boxes. Fill gaps so boxes hold their shape without making them too heavy to handle.
Label each box with its contents and destination room. Mark fragile or sharp contents clearly.
Keep everyday essentials separate so they are easy to find after delivery. Let your movers know which boxes need to stay upright or be placed in a particular room.
Protect fragile belongings
Use clean packing paper for fragile items. Newspaper can leave ink marks. Ask about appropriate protection for glass, marble and artwork.
Keep furniture parts together
If you dismantle furniture, put screws and bolts in labelled bags. Include any special tools so you can find them at the new address.
Photographs of the assembled furniture can be useful when putting it back together. Ask us before dismantling anything you are unsure about, and let us know if you want assembly help included in your move.
Get appliances ready
Empty and disconnect appliances before the move. Follow the manufacturer’s instructions and use qualified help where needed. Keep labelled cables together and check disconnected appliances for leaks.
Talk to us before moving day
Let us know about heavy items, access restrictions or packing help you need. Ask the team if you’re unsure how to prepare something.
Check the pickup and delivery details on your confirmation. Organise parking and any required lift bookings, and arrange for yourself or a representative to be available to direct the team.